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Registering a Domain

Before you can manage DNS records, you need to register a domain with Strettch Cloud DNS.
Important: Strettch Cloud does not sell domain names. You must first purchase your domain from a domain registrar (such as Namecheap, GoDaddy, or Cloudflare). Once you own the domain, you can register it with Strettch Cloud to manage its DNS records.
1

Navigate to Domains

Go to your team’s dashboard and select the Domains tab.
2

Register Domain

Click Register Domain. Enter the domain address you want to register (e.g., example.com).
3

Validate Domain

Click Confirm to validate the domain availability.
  • If the domain name is invalid or unavailable, you’ll see a notification. Choose a different domain name.
  • If the domain is valid, you’ll move to the nameserver configuration step.

Adding Nameservers to Your Domain Provider

After validating your domain, configure your domain provider to use Strettch Cloud’s nameservers.
1

Copy Nameservers

In the domain setup wizard, you’ll see a table with Strettch Cloud nameservers. Click the copy icons to copy each nameserver:
  • ns1.strettch.com
  • ns2.strettch.com
2

Update Domain Provider

Log in to your domain registrar (where you purchased the domain). Navigate to your domain’s DNS or nameserver settings. Replace the existing nameservers with the Strettch Cloud nameservers you copied.The exact steps vary by registrar. Common registrars include GoDaddy, Namecheap, and Cloudflare.
3

Activate Domain

Return to the Strettch Cloud domain setup wizard. Scroll down and click the Activate domain button to complete the registration.
You must add Strettch Cloud’s nameservers to your domain provider. Without this step, your domain will remain inactive and DNS records will not work.

Verifying Domain Status

After activating your domain, check its status to ensure proper configuration.
1

View Domain List

After domain creation, you’ll be redirected to the domains list for your team. Each domain shows its current status.
2

Understand Status Indicators

Domain activation can take between 3 minutes and 24 hours depending on your domain provider’s propagation speed.
  • Activating: Domain is waiting for nameserver propagation to complete
  • Active: Domain is fully operational and DNS records are working
  • Inactive: Domain failed to activate (nameservers not configured correctly)
If a domain remains inactive beyond 24 hours, verify with your domain registrar that Strettch Cloud’s nameservers (ns1.strettch.com and ns2.strettch.com) are correctly configured.

Managing DNS Records

Once your domain is active and using Strettch Cloud’s nameservers, you can manage its DNS records.
Your domain must use Strettch Cloud’s nameservers for DNS records to work. If you’re using a third-party domain registrar, ensure you’ve added our nameservers as described above.

Supported Record Types

Strettch Cloud DNS supports the following record types:
Record TypeHostname ExampleDescription
Aexample.comRedirects to IPv4 address 192.0.2.1
AAAAexample.comRedirects to IPv6 address 2001:0db8:85a3:0000:0000:8a2e:0370:733
SRV_sip._tcp.example.comService located at 10 60 5060 sip.example.com
TXT_dmarc.example.comReturns v=DMARC1; p=none; rua=mailto:dmarc@example.com
MXexample.comMail handled by mail.example.com
CNAMEblog.example.comIs an alias of wiki.example.com

Adding DNS Records

1

Select Domain

On your team’s dashboard, go to the Domains tab. Click on the domain you want to manage to open its Advanced Settings page.
2

Create Record

On the Advanced Settings page, click Add new record. Fill out the DNS Record form with the following information:Name: The prefix or subdomain for the record. For www.example.com, enter www. For the root domain, leave blank or use @.Type: Select the record type (A, AAAA, CNAME, MX, TXT, SRV, or NS).Value: The target value for the record (IP address, domain name, or text content).TTL: Time to live in seconds. Default is 60 seconds. Lower values mean faster propagation but more DNS queries.Comment (optional): Add a note explaining what this record is for.Additional Fields: Some records require extra data. For example, MX records need a priority value.
3

Save Record

Click Create Record to add the DNS record. Changes take effect immediately.

Verifying DNS Records

After adding or modifying DNS records, verify they’re configured correctly. Using Third-Party Tools Use online tools to check DNS propagation globally: These tools show how your DNS records appear in different regions worldwide. Using Command Line Check DNS records directly using the dig command:
dig A api.example.com +short
The +short flag returns only the record value without additional information.

Removing DNS Records

1

Navigate to Domain

On your team’s dashboard, select the Domains tab. Click on the domain containing the record you want to delete.
2

Delete Record

On the Advanced Settings page, locate the record you want to remove. Click the ellipsis menu (⋯) next to the record and select Delete.
3

Confirm Deletion

Follow the prompts to confirm deletion. The record will be removed immediately.

Next Steps

Need help? Contact our support team or visit cloud.strettch.com.