Managing Domain

  1. Navigate to Domains tab.

Create new domain

Remember to copy and paste the nameservers provided to you to you domain provider, otherwise the domain you will create will be inactive until you do so.

Verify you domain Status

After creating your domain you will be redirected to the listing of all domains specific to that team. where you can easily identify the statuses of the domains created:
  • after a domain is created it may take 3 min to 24 hours to activate it and when the domain is activating you will se the status activating
  • A domain that is active and thus operation will have an active status and success flag.
  • A domain that goes beyond 24 hours whilst still being not active will be considered as inactive.
If a domain goes beyond 24 hours and still not active, we recommend to check your DNS provider and check if you domain has our nameservers configured on it.

Managing DNS records

Once a domain has been added and is using Strettch cloud’s nameservers, you can view its DNS records from the Domains page. From there, you can view, add, verify, remove the records, or add presets.
To make sure DNS records are applied, and to allow you to manage them, your domain needs to use Strettch Cloud’s nameservers . If you are using a third-party domain, you will be provided with the Strettch CLoud’s nameservers to copy and use with your registrar.
Here’s a list of record types we support:
Record TypeHostname (example)Description
Aexample.comredirects to 192.0.2.1
AAAAexample.comredirects to 2001:0db8:85a3:0000:0000:8a2e:0370:733
SRV-sip._tcp.example.comservice located at 10 60 5060 sip.example.com
TXT_dmarc.example.comreturns v=DMARC1; p=none; rua=mailto:dmarc@example.com
MXexample.commail handled by mail.example.com
CNAMEblog.example.comis an alias of wiki.example.com
Now let’s go straight to adding our DNS records.
You can then create a new DNS record with the following data:
  • Name: The prefix or location of the record. For www.example.com, the name argument would be www.
  • Type: Types can be A, AAAA, CAA, CNAME, MX, NS, SRV, or TXT.
  • Value: The value of the record.
  • TTL: Default is 60 seconds. For advanced users, this value can be customized.
  • Comment: An optional comment to provide context on what this record is for.
  • More: Some records will require more data. MX records, for example, will request “priority”.

Verifying DNS Records

Once DNS records have been changed, you may wish to check that these have been set correctly. There are many third-party tools that do this, such as DNS Checker and DNS Map - these show the state of your DNS records in different regions of the world. You can also use the dig command to check the DNS record for your domain:
$ dig A api.example.com +short

Removing DNS Records

To remove DNS records:
  • On your team’s dashboard, select the Domains tab. From the Domains page, click on a domain of your choice to view its Advanced Settings page.
  • Select the ellipsis (⋯) to access the context menu and select Delete. Follow the prompts to delete the record.
Need help? Contact our support team or stay tuned at our site.